Warranty and Return Policy

At Brown County Eye Care, we always strive to make our patients happy. At times, this may require a refund or exchange of materials. If you are not completely satisfied with your eyewear, we would like to work with you to address your concerns.

The following provides a summary of our Warranty and Return Policy. Please refer to our Warranty and Return Policy in our office for official guidelines.

  • 30 day satisfaction guarantee on all eyewear or receive your money back
  • Prescription remakes at no cost within 90 days of original order. Remakes at half cost within 180 days of original order.
  • Frame warranty for 1 year
  • Lens warranty for 2 years with qualifying anti-reflective or scratch coating
  • Non-Adapt warranty on progressive lenses for 90 days after original order